Posted: 16 May 2011 03:42 AM PDT
When the service is so awful that you feel like taking a swing at an employee, or falling to the ground and wailing, give yourself a little time-out and watch these videos.
These are real clips of customers behaving really badly.
They aren’t just examples of what not to do when you’re a customer. To some extent, they also help you adjust and manage your own expectations, ensuring that you won’t overreact when things don’t go your way... http://onyoursi.de/2011/05/4-unbelievably-stupid-things-no-customer-should-do/?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+OnYourSide+%28On+Your+Side%29
*****
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